The XI Postgraduate Conference: Management, Hospitality & Tourism is co-organised by the School of Management, Hospitality & Tourism, University of the Algarve, and by the Lisbon Accounting and Business School, Polytechnic Institute of Lisbon, and this tenth edition will take place on 10 July 2020, in Faro. This conference offers young researchers an informal space for multidisciplinary discussion and critical reflection in the areas of tourism, hospitality, marketing, management, information and communication technologies, applied languages and literatures (to tourism, hospitality, marketing and management), and related research areas.